You’ve been looking through the pictures, doing some research, and you think you know what you want for your next bicycle. You may not be sure of the exact details, but you are certain that you want a bicycle, and you’re ready to order. Here is an outline of what you can expect.
We’ll talk about some ideas you want to see in your next bike. This is where you tell us about the dream you envision. We'll go over ideas and discuss what you want your bike to do, and how I can help you achieve that. I’ll let you know the specifics on the wait time.
We’ll need a deposit to secure your place in line.
Bicycle deposits are $750. We accept all standard payment methods. For credit cards there is a transaction fee of 3% within the USA, and 4.5% for international payments. Deposits are non-refundable, and non-transferable unless otherwise negotiated.
Now it's time to wait. Patiently, of course!
Feel free to contact me at any time with ideas you might have. Take notes, save images you find on the web. As the time approaches for your build, we can discuss all the options and possibilities.
As the time to build your bike draws near, I'll contact you.
Within about two to four months of building your bicycle I'll get in touch with you. This is where we will refine your dream and nail down all the final decisions. We’ll figure out design features, what racks you might want, specifics about lugs or fillet brazing, locations of water bottles and pump, etc.
At this time we’ll decide the best way of getting your measurements.
If you’re able to, we’ll set up an appointment to have you fitted here in Portland. If this is not an option, and you're not sure of your bike size, we can help you either take your measurements, or find a bike shop near you that will help size you for a bicycle.
We’ll also have a discussion about parts.
We have a lot of experience with what parts work well together, and we’d be happy to make suggestions, or if you want to leave it all up to us, we can do that, too. After figuring out what sort of bicycle you want, and what you want it to do, we’ll put together a complete parts list. We’ll send you the list with the total cost for your approval. Feel free at this point to change anything you want.
After we’ve dialed in your parts list, and received your approval, we’ll quote you a final price for parts.
Before ordering we’ll need to receive full payment for the parts. Please keep in mind that whether we order the parts, or you are supplying them, we must have ALL the parts in the shop when building the bicycle. We want everything to work together perfectly, and there’s no better way to make this happen then to build everything to spec.
When we have all your fit information, we will generate a drawing based on everything we’ve discussed.
We’ll send this to you for your appraisal. Please feel free to ask questions or raise any concerns at this time.
It's the first thing anyone sees, and will make or break the aesthetic of any bicycle, no matter how well constructed. This is a good time to begin thinking about the color scheme you would like your bicycle to be. If you are uncertain about color, I have a color consultant you can confer with. I can assure you, most of the best color combinations seen on my bikes have had her input.
Once the parts are ordered, the drawing approved, and all the other details nailed down, then I'll build your bicycle.
If you're able, you are more than welcome to visit the shop at anytime during the build process (please contact me before dropping by). I try and keep a fairly detailed photo-journal of each build, so even if you can't make it, I can share these photos with you.
Once built, your bicycle will be sent to the powder coater.
We will keep you posted on the progress, and let you know as soon as your bicycle returns from paint. During this time we’ll send you the final invoice. We’ll treat the inside of your frame with a rust inhibitor, and build your bicycle up with the parts. We’ll take pictures and, once the final bill is paid in full, the bike is yours. When necessary, we’ll safely package the bicycle and ship it to you.